Support
Everything here is made by one person. Email support@onetaprate.app and you will reach me directly. I read every message and normally reply within two business days.
Report a bug
Tell me which game, what you did, and what happened instead. If you can, add the device and OS version — on iPhone that is Settings → General → About → Software Version. A screenshot helps more than a description.
There are no accounts, so I cannot look up your session. The detail you send is all I have to work from.
Report a leaderboard name
Leaderboard names are typed by players. Names are limited to 12 characters, letters and digits only, and anything that looks like a link or a handle is rejected — but that does not catch everything.
If a name on a leaderboard is offensive, email support@onetaprate.app with the game, the mode (Easy or Hard) and the name as it appears. I remove it and it stops showing for everyone. No account or proof is needed to report one.
Remove my leaderboard entry
Email the game, the leaderboard name and the approximate score. Because there are no accounts, that is the only way to identify a row. See the Privacy Policy for what is stored.
The game will not load
The web versions need WebGL and a reasonably current browser. If a game shows a blank screen, try a different browser first, then email me with which browser and version you used.
Scores need a connection. Everything else, including your personal best, works offline and is stored only on your device.
Refunds
Every game and app here is free. There are no in-app purchases, no subscriptions and no ads, so there is nothing to refund.